Privacy Policy
AXLY ("we", "us", "our") is committed to protecting your privacy.
This Privacy Policy describes how we collect, use, and protect your personal information.
1. Information We Collect
We collect personal information when you:
1.1. Place an order
- Name
- Phone number
- Shipping address
- Billing address
- Payment details (processed securely via third-party providers)
1.2. Submit a custom request
- Photos, sketches, measurements
- 3D models/files
- Boat model information
- Description of the requested part
1.3. Use our website
We automatically collect:
- IP address
- Device information
- Browsing activity
- Cookies and analytics (Google Analytics / Shopify Analytics)
2. How We Use Your Information
We use your data to:
- Process orders and payments
- Communicate about your orders
- Provide custom design services
- Improve website experience
- Prevent fraud
- Send marketing emails (only with your consent)
3. How We Protect Your Information
We use:
- SSL encryption
- Secure payment processing (Shopify Payments, PayPal)
- Encrypted storage
- Limited access to customer data
We never sell your information.
4. Sharing Your Information
We may share your data only with:
- Payment processors (Shopify Payments, PayPal)
- Shipping carriers (UPS, DHL, FedEx)
- 3D design/engineering partners (for custom orders)
- Legal authorities when required
We do not sell or distribute your information to third parties for marketing.
5. Cookies & Tracking
We use cookies for:
- Website functionality
- Analytics
- Cart tracking
- Personalization
You may disable cookies through your browser settings.
6. Your Rights
Depending on your region (EU/GDPR, etc.), you may:
- Request access to your data
- Request correction of your data
- Request deletion ("Right to be Forgotten")
- Withdraw consent for marketing at any time
7. Data Retention
We retain order information for:
5 years (legal and tax requirements)
Custom files for up to 2 years unless you request removal
8. Changes to Privacy Policy
We may update this policy at any time.
Continued use of our site indicates acceptance of any changes.